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Terms

REFUND POLICY / RETURNS / CANCELLATION / TERMS

CANCELLATION POLICY

Orders may be canceled within 24 hours on placing the order by contacting us (707) 673-4657  Mon-Fri 9:30am-4:30pm. Special Order items are not permitted for cancelation. All sales are final on Special Order items.

Our orders usually ship within a day or two (Unless it is a backorder item) therefore you must call as soon as possible to cancel the order before it is shipped. *NOTE* Due to our world pandemic, some order may be delayed from distribution warehouses.  

Special order, specialty products such as Wheels, Tires, Coilover suspension MAY NOT BE CANCELED and all sales are final, please make sure you are ordering what you need. Contact us if you have questions (707) 673-4657 Mon-Fri 9:30am-4:30pm.

Some orders being placed may hold a 25% restocking fee, which includes your electronic cancelation fee.

Please do not request cancellations by e-mail.

 

RETURN / REFUND POLICY

If your package arrives damaged, save all packaging material for CARRIER to inspect or reject the package.

Please call Mon-Fri 9:30am-4:30pm (707) 673-4657 to report the damage. SHIPPING CARRIER only has a 24 hour window on damaged package claims.

SHIPPING CARRIER will inspect and pick up the damaged merchandise and return it to NorCal Chassis Works, LLC. or directly to Manufacture.

NorCal Chassis Works, LLC will accept returns for exchange or refund as long as the item is unused and a RETURN AUTHORIZATION NUMBER has been issued. This is a Case-by-Case. Return or exchanges are not applicable on Special Order Items, such as Wheels, Tires and other specialty equipment.

Returns will not be accepted without a RETURN AUTHORIZATION NUMBER. No collect shipments will be accepted. Returns, other than those that are due to a factory defect are subject to a restocking fee of 25%. Items must not be opened, tested, mounted or any means of use. If you have a return, please call us Mon-Fri 9:30am-4:30pm (707) 673-4657 to RETURN AUTHORIZATION NUMBER.

Shipping and handling fees will not be refunded.

All refunds will be credited to the credit card used in the transaction.

Properly pack, insure, and ship your return by ground prepaid at your cost/expense.

We will refund your return ground shipping charges ONLY IF THE REASON for the return is due to NorCal Chassis Works, LLC ordering mistake.

 

TERMS & CONDITIONS

Your use of this website indicates your acceptance of these terms and conditions.

 

COPYRIGHT AND TRADEMARK

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of NorCal Chassis Works, LLC or its suppliers and is protected by U.S. and international copyright laws.

All trademarks, service marks, and trade names are proprietary to NorCal Chassis Works, LLC. All other trademarks not owned by NorCal Chassis Works, LLC or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by NorCal Chassis Works, LLC.

Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of NorCal Chassis Works, LLC or its software suppliers and is protected by U.S. and international copyright laws, and may not be reproduced, modified, distributed, transmitted, or republished.

 

ACCEPTANCE OF SUBMISSIONS

By submitting your creative ideas, inventions, suggestions or materials (your "submission") you grant NorCal Chassis Works, LLC a royalty-free, perpetual and irrevocable, license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display your submission (in whole or in part) worldwide and to incorporate your submission in other works in any form, media, or technology now known or later developed without any notice or compensation to you.

 

LIMITATION OF LIABILITY AND DISCLAIMER

The NorCal Chassis Works, LLC website (www.norcalchassisworks.com) and the materials therein are provided "AS IS".

NorCal Chassis Works, LLC makes no representations or warranties, either express or implied, of any kind with respect to the operation, contents, information, or materials contained therein.

You agree that NorCal Chassis Works, LLC, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the NorCal Chassis Works, LLC website.

You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

 

JURISDICTION

You agree that any legal action brought against NorCal Chassis Works, LLC shall be governed by the laws of the State of California without regard to its conflict of law principles.

You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on NorCal Chassis Works, LLC shall be an appropriate federal or state court located in Solano County in the State of California.

NorCal Chassis Works, LLC reserves the right to make changes to this site and these terms and conditions at any time.

 

PRICING

Prices are subject to change without notice. In the event of a price change during check-out or over by phone orders, NorCal Chassis Works, LLC will notify you and obtain your approval before processing your order. If a price is marked incorrectly will be charge the item at fair market value without notice, but we will do our best to help with our mistake.

 

SPECIAL ORDER

Items are considered special orders if they are not normally stocked items.

Please contact us if you would like to inquire about making an order.

  • Special orders require a deposit of 50%

  • No returns on special orders. NO EXCEPTIONS.

  • No cancelation a SPECIAL ORDER ITEM. NO EXCEPTIONS.

  • SPECIAL ORDER items may take several weeks or months, make sure you understand what you are ordering.

 

PRIVACY NOTICE

NorCal Chassis Works, LLC is committed to respecting the privacy and rights of all visitors who shop through our website.

We also recognize that our visitors need protection of any personally identifying information they choose to share with us or save in their profile during registration.

This privacy policy is intended to provide you with the information on how we collect, use and store the information that you provide, so that you can make appropriate choices for sharing information with us. We do not require that visitors reveal any personally identifying information in order to access our website.

However, visitors who DO NOT wish to, or are not allowed by law to share personally identifying information, may not be able to access certain areas or participate in certain activities (like making a purchase or entering a promotion) which require registration. Although information may be required to purchase products from our website, visitors provide information on a voluntary basis only.

Generally, we may ask to collect personal information about you to provide the following services:

  • Making purchases from our online store.

  • Tracking of specific orders that have been placed.

  • Responses to questions or comments sent through our website.

  • Collection of personal information for these services may include the collection of your name, address, telephone number, email address, and/or credit card number.

  • NorCal Chassis Works, LLC will NOT, in any way, shape, or form, disclose your information outside of the activities you participate here within. NorCal Chassis Works, LLCs website is secure and uses SSL technology for all areas requiring payment transactions and information pertaining therefore.

If you have any questions in regards to your privacy, please contact us, please allow a 24 hour period for a response.

 

PAYMENT OPTION TERMS

Affirm Financing

  • Monthly payments

  • Pay over time

  • Buy now, pay later

  • Financing

  • 0% APR

  • 10–30% APR

  • Subject to credit check and approval.

  • Down payment may be required.

  • For purchases under $100, limited payment options are available.

  • Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC.

Why buy with Affirm?

Buy and receive your purchase right away, and pay for it over several months. This payment option allows you to split the price of your purchase into fixed payment amounts that fit your monthly budget.

If Affirm approves your loan, you'll see your loan terms before you make your purchase. See exactly how much you owe each month, the number of payments you must make, and the total amount of interest you’ll pay over the course of the loan. There are no hidden fees.

The application process is secure and real-time. Affirm asks you for a few pieces of information. After you provide this information, Affirm notifies you of the loan amount that you’re approved for, the interest rate, and the number of months that you have to pay off your loan -- all within seconds.

You don’t need a credit card to make a purchase. Affirm lends to the merchant directly on your behalf.

You may be eligible for Affirm financing even if you don’t have an extensive credit history. Affirm bases its loan decision not only on your credit score, but also on several other data points about you.

Affirm reminds you by email and SMS before your upcoming payment is due. Enable Autopay to schedule automatic monthly payments on your loan.

 

TERMS OF USE SERVICE AND ONLINE PURCHASE

Effective Date: ______________, 2021

 

Welcome to https://norcalchassisworks.com (the “Website”). This Terms of Use Agreement (the “Agreement”) is made and entered into by and between you and Company(the “Company”, “us”, “we”, or “our”). This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any products, materials, and services provided by or on the Website (collectively, the “Services”).

READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THESE TERMS.

YOU AND COMPANY ARE HEREBY AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, AND ALL RELATED RIGHTS, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION CONCERNING A CLAIM. ANY DISPUTE (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR IN THE FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND COMPANY ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF GOODS OR SERVICES THROUGH THE WEBSITE, OR OTHER DISPUTES CONCERNING THE WEBSITE OR THE SERVICES, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION AND THE TERMS AND CONDITIONS OF THIS SECTION 14.

Acceptance of this Agreement.

Acceptance Through Using or Accessing the Services.

Please review the following terms carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Agreement when prompted), you agree to be bound by the terms and conditions of this Agreement on behalf of yourself or the entity or organization that you represent. If you do not agree to the terms and conditions of this Agreement, you may not use or access the Services and must exit the Website immediately.

Eligibility Requirements to Use or Access the Services.

To use the Website or any other Services, you must be (i) at least 18 years old, (ii) a resident of the United States, and (iii) not a competitor of or using the Services for purposes that are competitive with the Company. 

By accessing or using the Services, you represent and warrant that you meet all the foregoing eligibility requirements. You also represent and warrant that you have the right, authority, and capacity to enter into this Agreement on your behalf or the entity or organization that you represent. If you do not meet all these requirements, you may not use or access the Services.

Changes to this Agreement.

The Company reserves the right to change this Agreement from time to time in its sole discretion.  Except for changes made for legal or administrative purposes, the Company will provide reasonable advance notice before the changes become effective. All changes will apply to your use of and access to the Services from the date the changes become effective and onwards. For new users, the changes will be effective immediately.

Your continued use of or access to the Services following any changes to this Agreement shall constitute your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. You should check this page frequently so that you are aware of any changes since they are binding on you.

 

Terms for Repair and Related Services

By accepting this Agreement, you hereby certify that they have the legal right to authorize repairs for the identified vehicle, either through legal ownership, lease rights, or written authorization from the vehicle’s owner. You hereby authorize Company to take the steps necessary to perform the repairs listed in this contract, including any necessary on-road vehicle testing.

You hereby agree to pay in full for the services described above upon successful completion of all listed auto repairs prior to picking up their vehicle from Company. You agree to pay for all parts, labor, fees, taxes, and other charges incurred during the performance of any repairs authorized by you in writing. Company will provide an invoice upon completion of repairs detailing all fees, and listing a final outstanding balance for payment. Payment must be made in full before the vehicle will be returned to you.

Repair process progresses through three stages as follows:

  • Vehicle Analysis: In this stage, technicians evaluate the vehicle and create a report listing all necessary repairs. This report details any damage or outstanding maintenance required, and includes expected repair costs. This report has been delivered to you, and was used to create the repair description and cost itemization in this contract.
  • Additional Damage: During the repair process, additional problems may be uncovered. In the event that Company technicians discover the need for repairs outside of those listed in this contract, work on the vehicle will cease, and written notification of required repairs will be sent to you. Company will not perform any repairs outside of those listed in this contract without prior written authorization from you, or in text form or email.
  • Insurer Estimate: In the event that an insurance claim is filed by you related to the repairs performed, Company will create an insurance estimate for submission to the insurer. This estimate is intended for internal use by the insurer for purposes of validating the insurance claim and reserving funds for payment at the conclusion of repair services.

You acknowledges that Company has no formal relationship or obligation to any insurer. Company’s sole obligation is to you, and performing safe, timely, and complete repairs is the first priority. You acknowledge that you is not obligated to communicate with or assist insurers or their agents, including accepting cost estimates from insurers or allowing their agents into shop facilities for any reason.

You acknowledge that any repairs using parts not made by the vehicle’s manufacturer (commonly known as “aftermarket parts”) may lead to the following:

  • Lease or Finance Violation: Some lease and finance contracts require the purchaser or lessee to make repairs using only original manufacturer parts (“OEM Parts”). Aftermarket parts used in repairs may violate these contracts.
  • Decrease in Value: Repairs made using aftermarket parts may lead to increased depreciation and lost vehicle value.
  • Manufacturer Warranty: Some vehicle manufacturers require that all repairs be made using only OEM parts. Use of aftermarket parts may void vehicle warranties. In recognition of the above risks, Company shall not use any parts for repairs unless those parts are approved for use by you. It is advised that you take the above risks into account when choosing parts for necessary repairs.
  • While you have the sole right to choose which parts are used for repairs to the listed vehicle, Company reserves the right to exercise professional judgement and refuse to make repairs using parts which are deemed inadequate or unsafe.

Company shall provide a limited warranty, as discussed below.

No services outside of those described in this repair contract will be performed by Company without prior written approval from you. Company shall not be required to release the vehicle until you has made full payment for all services approved in writing and performed by Company. In the event that repair services rendered are not paid at completion date, Company reserves the right to (Lien) the vehicle to recover the costs incurred while performing approved auto repair services.

Payment

We accept MasterCard, Visa, Discover, and American Express. This includes debit cards with a MasterCard and Visa logo. For your protection, we security check all credit card orders. You will need to enter the full billing address for the credit card, as well as the security code on the back of the card, in order for your card to be approved. Because of policies with our credit card companies, we have the right to require your order to be shipped to the billing address of the credit card.

We accept PayPal as long as the address in the PayPal account is a confirmed address. Because of PayPal policies, we can only accept and ship orders to addresses that have been confirmed. We reserve the right to allow customers to utilize unconfirmed PayPal accounts.

We accept wire transfers for international orders. In order to send a wire transfer, add the items that you would like to purchase to your cart and follow the checkout steps. When you get to payment options you will see a payment option called “Wire Transfer.” Select that option and continue the checkout process. You will be given the wire transfer instructions and our banking details so that you can send your payment. Wire transfer orders are only held open for 14 business days before they are canceled, we must receive your payment before the 14 business days have expired.

We have teamed up with Affirm to offer easy financing - without a catch. There are no gimmicks like deferred interest or hidden fees, so the total you see at checkout is always what you actually pay for. You provide them with some basic info and get a real-time decision to split your purchase into 3, 6 or 12 monthly payments with rates from 10-30% APR. For more info check out HERE. (Your engagement with Affirm, if any, is governed by Affirm’s terms and conditions and not these terms or any other agreement of the Company.)

 

Access to the Services.

Changes to Your Access and the ServicesThe Services may change from time to time as the Company evolves, refines, or adds more features to the Services. The Company reserves the right to modify, withdraw, or discontinue the Services, in whole or in part, at any time without notice to you. You agree that the Company shall have no liability to you or any third party for any losses or damages caused by the Services not being available, in whole or in part, at any time or for any period.

Creating an AccountYou may be required to register for an account and provide certain information about yourself to access the Services or certain features of the Services. You promise to provide us with accurate, complete, and updated information about yourself. The Company may have different types of accounts for different users. If you connect to any Services with a third-party service, you grant us permission to access and use your information from such service as permitted by that service to store your login credentials for that service. All information that you provide will be governed by our Privacy Policy ([LINK TO PRIVACY POLICY]). You consent to all actions that we may take with respect to your information consistent with our Privacy Policy.

Account ResponsibilitiesYou are entirely responsible for maintaining the confidentiality of your password and account. You are also entirely responsible for any and all activities associated with your account. Your account is personal to you and you agree not to provide any other person with access to the Services or any portions of it using your username, password, or other security information. You should ensure that you exit from your account at the end of each session. You should use extra caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You may not transfer your account to anyone else without our prior written permission. You agree to notify the Company immediately of any actual or suspected unauthorized use of your account or any other breach of security. The Company will not be liable for any losses or damages arising from your failure to comply with the above requirements. You will be held liable for losses or damages incurred by the Company or any third party due to someone else using your account or password.

Termination or Deletion of an AccountThe Company shall have the right to suspend or terminate your account at any time in our sole discretion for any or no reason, including if we determine that you have violated any terms or conditions of this Agreement. You may delete your account at any time, for any reason, by following the instructions on the Website.

 

Policy for Using the Services.

Prohibited Uses. You may use the Services for lawful purposes only and in accordance with this Agreement. You agree not to use the Services in any way that could damage the Services or general business of the Company. You may only use the Services for your own personal, non-commercial use, and not on behalf of or for the benefit of any third party.

Prohibited Activities. You further agree not to engage in any of the following prohibited activities in connection with using the Services:

No Violation of Laws or Obligations. Violate any applicable laws or regulations (including intellectual property laws and right of privacy or publicity laws) or any contractual obligations.

No Unsolicited Communications. Send any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of unsolicited communications, whether commercial or otherwise.

No Impersonation. Impersonate others or otherwise misrepresent your affiliation with a person or entity in an attempt to mislead, confuse, or deceive others.

No Harming of Minors. Exploit or harm minors in any way, including exposing inappropriate content or obtaining personally identifiable information.

No Interference with Others’ Enjoyment. Harass or interfere with anyone’s use or enjoyment of the Services, or expose the Company or other users to liability or other harm.

No Interference or Disabling of the Services. Use any device, software, or routine that interferes with the proper working of the Services, or take any action that may interfere with, disrupt, disable, impair, or create an undue burden on the infrastructure of the Services, including servers or networks connected to the Website.

No Monitoring or Copying Material. Copy, monitor, distribute, or disclose any part of the Services by automated or manual processes, devices or means. This includes, without limitation, using automatic devices such as robots, spiders, offline readers, crawlers, or scrapers to strip, scrape, or mine data from the Website; provided, however, that the Company conditionally grants to the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials.

No Viruses, Worms, or Other Damaging Software. Upload, transmit, or distribute to or through the Services any viruses, Trojan horses, worms, logic bombs, or other materials intended to damage or alter the property of others, including attacking the Services via a denial-of-service or distributed denial-of-service attack.

No Unauthorized Access or Violation of Security. Violate the security of the Services through (i) any attempt to gain unauthorized access to the Services or to other systems or networks connected to the Services, (ii) the breach or circumvention of encryption or other security codes or tools, or (iii) data mining or interference to any server, computer, database, host, user, or network connected to the Services.

No Reverse Engineering. Reverse engineer, decompile, or otherwise attempt to obtain the source code or underlying information of or relating to the Services.

No Collecting User Data. Collect, harvest, or assemble any data or information regarding any other user without their consent. This includes, without limitation, their emails, usernames, or passwords.

No Other Interference. Otherwise attempt to interfere with the proper working of the Services.

Attempt or Assist Others in Attempting. Attempt any of the foregoing or assist, permit, or encourage others to do or attempt any of the foregoing.

Geographic Restrictions.

The Company is based in the United States. The Services are for use by persons located in the United States only. By choosing to access the Services from any location other than the United States, you accept full responsibility for compliance with all local laws. The Company makes no representations that the Services or any of its content are accessible or appropriate outside of the United States. 

Intellectual Property Rights.

Ownership of Intellectual Property. You acknowledge that all intellectual property rights, including copyrights, trademarks, trade secrets, and patents, in the Services and its contents, features, and functionality (collectively, the “Content”), are owned by the Company, its licensors, or other providers of such material. The Content is protected by U.S. and international intellectual property or proprietary rights laws. Neither this Agreement nor your access to the Services transfers to you any right, title, or interest in or to such intellectual property rights.  Any rights not expressly granted in this Agreement are reserved by the Company and its licensors. 

License to Use the Services. During the Term of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use and access the Content solely for personal and non-commercial use only in accordance with this Agreement. The Content may not be used for any other purpose.  This license will terminate upon your cessation of use of the Services or at the termination of this Agreement.

Certain Restrictions. The rights granted to you in this Agreement are subject to the following restrictions:

No Copying or Distribution. You shall not copy, reproduce, publish, display, perform, post, transmit, or distribute any part of the Content in any form or by any means except as expressly permitted herein or as enabled by a feature, product, or the Services when provided to you.

No Modifications. You shall not modify, create derivative works from, translate, adapt, disassemble, reverse compile, or reverse engineer any part of the Content.

No Exploitation. You shall not sell, license, sublicense, transfer, assign, rent, lease, loan, host, or otherwise exploit the Content or the Services in any way, whether in whole or in part.

No Altering of Notices. You shall not delete or alter any copyright, trademark, or other proprietary rights notices from copies of the Content.

No Competition. You shall not access or use the Content in order to build a similar or competitive website, product, or service.

Systematic Retrieval. You shall not use any information retrieval system to create, compile, directly or indirectly, a database, compilation, collection or directory of the Content or other data from the Services.

Trademark Notice.

All trademarks, logos, and service marks displayed on the Services are either the Company’s property or the property of third parties.  You may not use such trademarks, logos, or service marks without the prior written consent of their respective owners.

Assumption of Risk. The information presented on or through the Services is made available for general information purposes only. The Company does not warrant the accuracy, completeness, suitability or quality of any such information. Any reliance on such information is strictly at your own risk. The Company disclaims all liability and responsibility arising from any reliance placed on such information by you or any other user to the Services, or by anyone who may be informed of any of its contents.

 

Privacy.

For information about how the Company collects, uses, and shares your information, please review our Privacy Policy ([LINK TO PRIVACY POLICY]). You agree that by using the Services you consent to the collection, use, and sharing (as set forth in the Privacy Policy) of such information.

The Children’s Online Privacy Protection Act requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years old. We do not knowingly collect or solicit personally identifiable information from children under 13 years old. If you are a child under 13 years old, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13 years old, we will delete that information as quickly as possible. If you believe that a child under 13 years old may have provided us personal information, please contact us.

 

Third-Party Links and Ads.

The Services may contain links to third-party websites, resources, and services, as well as advertisements (collectively, “Third-Party Links”). Third-Party Links are provided for your convenience only. The Company does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links. The Company has no control over the contents, products, or services of any Third-Party Link and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any Third-Party Link, you do so entirely at your own risk and subject to the terms and conditions of use for such Third-Party Link. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with any Third-Party Link.

 

Termination.

Termination. The Company may suspend or terminate your access or rights to use the Services at any time, for any reason, in our sole discretion, and without prior notice, including for any breach of the terms of this Agreement. Upon termination of your access or rights to use the Services, your right to access and use the Services will immediately cease.  The Company will not have any liability whatsoever to you for any suspension or termination of your rights under this Agreement, including for termination of your account. 

Effect of Termination. Upon termination of this Agreement, any provisions that by their nature should survive termination shall remain in full force and effect.  This includes, without limitation, ownership or intellectual property provisions, warranty disclaimers, and limitations of liability. Termination of your access to and use of the Services shall not relieve you of any obligations arising or accruing prior to termination or limit any liability that you otherwise may have to the Company or any third party.

Warranty.

The Company provides a limited warranty covering the work performed under the terms of a repair contract. This limited warranty shall last for a period of [30, 90] days from the completion of authorized repair work. During the warranty period, the Company will, at its sole cost and expense, correct any defects in workmanship related to the repairs performed in relation to the repair contract. This warranty covers labor only, and does not extend to any parts used for repairs. If in when commencing performance of the repair work to be performed the Company we find unforeseen damages, a written estimate of work to be performed will be issued. EXCEPT FOR THIS LIMITED WARRANTY, THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, THE COMPANY AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE, COMPLETE, OR CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR REQUIREMENTS OR EXPECTATIONS.  TO THE FULLEST EXTENT PROVIDED BY LAW. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, DATA, OR OTHER PROPRIETARY MATERIAL THAT MAY RESULT FROM YOUR USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICES ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR THIRD-PARTY LINKS, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES OR ANY OTHER USER.

THE SERVICES WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SERVICES SHALL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) CALENDAR DAYS FROM THE DATE OF FIRST USE.

 

Limitation of Liability.

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE, OR PROFIT, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF DATA, LOSS OF GOODWILL, OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.  SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE COLLECTIVE LIABILITY OF THE COMPANY AND ITS AFFILIATES, AND THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO YOU (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION) WILL AT ALL TIMES BE LIMITED TO THE GREATER OF ONE HUNDRED ($100) DOLLARS OR THE AGGREGATE AMOUNTS PAID TO THE COMPANY IN THE LAST SIX (6) MONTHS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

Indemnification.

You agree to indemnify, defend, and hold harmless the Company and its affiliates and their respective officers, directors, employees, agents, affiliates, successors, and permitted assigns (collectively, “Indemnified Party”) from and against any and all losses, claims, actions, suits, complaints, damages, liabilities, penalties, interest, judgments, settlements, deficiencies, disbursements, awards, fines, costs, fees, or expenses of whatever kind, including reasonable attorneys’ fees, fees and other costs of enforcing any right to indemnification under this Agreement, and the cost of pursuing any insurance providers, arising out of or relating to your breach of this Agreement or your use or misuse of the Services including, but not limited to, any actions taken by a third party using your account. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to assist and cooperate with our defense or settlement of these claims.

Disputes.

Governing Law.

All matters relating to this Agreement, and all matters arising out of or relating to this Agreement, whether sounding in contract, tort, or statute are governed by, and construed in accordance with, the laws of the State of California, without giving effect to any conflict of law principles. 

Dispute Resolution.

Please read this Section carefully. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

Any dispute, claim or controversy arising out of or relating to this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, shall be submitted to and decided by a single arbitrator by binding arbitration under the rules of the American Arbitration Association in San Francisco, California. The decision of the arbitrator shall be final and binding on the parties and may be entered and enforced in any court of competent jurisdiction by either party. The prevailing party in the arbitration proceedings shall be awarded reasonable attorneys’ fees, expert witness costs and expenses, and all other costs and expenses incurred directly or indirectly in connection with the proceedings, unless the arbitrator shall for good cause determine otherwise.

All arbitrations shall proceed on an individual basis. You agree that you may bring claims against the Company in arbitration only in your individual capacity and in so doing you hereby waive the right to a trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind.  Notwithstanding anything to the contrary under the rules of the American Arbitration Association, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU ARE WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Limitation to Time to File Claims.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY WAIVED AND BARRED.

 

Miscellaneous.

Waiver. Except as otherwise set forth in this Agreement, no failure of the Company to exercise, or delay by the Company in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

Severability. If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. 

Entire Agreement. This Agreement, together with all documents referenced herein, constitutes the entire agreement between you and the Company with respect to the subject matter contained herein. This Agreement supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter hereof.

Headings. Headings and titles of sections, clauses, and parts in this Agreement are for convenience only.  Such headings and titles shall not affect the meaning of any provisions of the Agreement. 

No Agency, Partnership or Joint Venture. No agency, partnership, or joint venture has been created between you and the Company as a result of this Agreement. You do not have any authority of any kind to bind the Company in any respect whatsoever.

Assignment. You shall not assign or delegate any of your rights or obligations under this Agreement without the prior written consent of the Company. Any purported assignment or delegation in violation of this Section shall be deemed null and void. No assignment or delegation shall relieve you of any of your obligations hereunder. The Company may freely assign or delegate its rights and obligations under this Agreement at any time. Subject to the limits on assignment stated above, this Agreement will inure to the benefit of, be binding on, and be enforceable against each of the parties hereto and their respective successors and assigns.

Export Laws. The Services may be subject to U.S. export control laws and regulations. You agree to abide by these laws and their regulations (including, without limitation, the Export Administration Act and the Arms Export Control Act) and not to transfer, by electronic transmission or otherwise, any materials from the Services to either a foreign national or a foreign destination in violation of such laws or regulations

Contact Information.

All feedback, comments, requests for technical support, and other communications relating to the Services should be directed to sales@norcalchassisworks.com.